How to Soft & Hard Reset Galaxy S6 There may come a time when you will need to reset your Samsung Galaxy S6 smartphone. Here’s how both a soft and hard reset are do ne on the device. Soft Reset If your Galaxy S6 has become frozen and will not respond to anything, try a soft reset. A soft reset will restart the device and will not erase any data. Press and hold the “ Power ” and “ Volume Down ” buttons for about 10 seconds until the device powers off. Hard Reset f you’re having continuous technical troubles with your Galaxy S6 where it will not start, freezes constantly, or malfunctions, you may want to try a hard reset. A hard reset will erase all data from the memory of the device and set it back to factory defaults. With the Galaxy S6 powered completely off, press and hold “ Volume Up ” + “ Home ” + “ Power ” buttons simultaneously. When the Samsung logo appears, release the “ ...